Refund Policy
Last Updated: January 2025
Commission Command Center ("Company", "we", "our", "us") provides a digital software service delivered instantly upon purchase. Because access is granted immediately, we maintain a strict no-refund policy, except where required by applicable law.
We believe clarity protects both our customers and our business.
1. All Sales Are Final
Payments for:
- $1 trials
- Monthly memberships
- Renewals
- Upgrades
- Digital content
…are non-refundable once processed. Since access is instant, we cannot "take back" digital usage.
2. Cancellation Policy
You may cancel your subscription at any time through the Stripe Customer Portal.
Upon cancellation:
- You will retain access until the end of your current billing cycle
- No future charges will occur
- No prorated refunds are issued
3. Billing Issues or Mistakes
If you believe a payment error occurred (duplicate charge, wrong amount), contact:
We will review and resolve the issue within 3 business days.
4. New York State Law Compliance
Under NYS law, digital goods delivered instantly are not subject to mandatory refund requirements unless defective or unused due to system failure.
If the service malfunctioned and prevented access, we will:
- Restore access promptly, and
- If access cannot be restored, a courtesy credit or refund may be considered on a case-by-case basis.
5. Chargebacks
Initiating a chargeback for legitimate, authorized purchases may result in:
- Automatic account termination
- Loss of access to future promotions
- Permanent block from future services
We encourage customers to contact support first to resolve any billing concerns amicably.
6. Contact Information
For refund inquiries, billing questions, or account support: